{"id":381,"date":"2014-04-05T22:07:32","date_gmt":"2014-04-05T22:07:32","guid":{"rendered":"http:\/\/www.twocrowsprinting.com\/twocrowsprinting\/?page_id=381"},"modified":"2023-09-19T23:28:34","modified_gmt":"2023-09-20T03:28:34","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.twocrowsprinting.com\/twocrowsprinting\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#3a3a3a&#8221; background_image=&#8221;https:\/\/www.twocrowsprinting.com\/twocrowsprinting\/wp-content\/uploads\/2017\/11\/watercolor-paperbg-dark.jpg&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; padding_mobile=&#8221;off&#8221; admin_label=&#8221;row&#8221; module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;94%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;94%&#8221; max_width_tablet=&#8221;80%&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|desktop&#8221; make_fullwidth=&#8221;on&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;#d1d1d1&#8243; header_text_color=&#8221;#d1d1d1&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>Frequently Asked Questions<\/strong><\/h3>\n<hr \/>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.1&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<a href=\"#gicleeq\">Fine Art Gicl\u00e9e Printing<\/a> | <a href=\"#stickerq\">Die Cut Stickers<\/a> | Letterpress Printing | <a href=\"#bcardq\">Business Card Printing<\/a> | <a href=\"#bannerq\">Banner Printing<\/a> |<a href=\"#issuesq\">Printing Problems<\/a> |[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_image=&#8221;https:\/\/www.twocrowsprinting.com\/twocrowsprinting\/wp-content\/uploads\/2017\/11\/watercolor-paperbg-dark.jpg&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;#ffffff&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span style=\"text-decoration: underline;\"><strong>Fine Art Gicl\u00e9e Printing<\/strong><\/span><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;2_3,1_3&#8243; module_id=&#8221;gicleeq&#8221; _builder_version=&#8221;4.22.1&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>What is Gicl\u00e9e \/ Fine Art Printing?<\/strong><\/span><\/p>\n<p>Short, it has to do with the small to large format inkjet printers and the media \/ paper (cotton \/ rag papers) it\u2019s being printed on. The inks used in this type of printing are pigment based. When set and dry, these inks along with the paper are fade resistant for 100 plus years.\u00a0 This is the preferred way to produce archival prints.\u00a0 Work duplicated as a Gicl\u00e9e print is the closest you will get to the original, it\u2019s the highest form of reproduction.<\/p>\n<hr \/>\n<p><span style=\"text-decoration: underline;\"><strong>What type of inks are you using?<\/strong><\/span><br \/>The highest quality pigments on the market (Epson Inks).\u00a0 Pigment inks are a big part of what makes Gicl\u00e9e \/ Fine Art Prints archival. These ink have a life of a 110+ years without fade.<\/p>\n<hr \/>\n<p><span style=\"text-decoration: underline;\"><strong>What is a typical Turnaround Time?<\/strong><\/span><\/p>\n<p>If we scan, color correct and produce a fine art print, usually takes 2 to 4 week.\u00a0 Sending a digital file you have scanned and color corrected, 5 to 7 days turn around.<span class=\"Apple-converted-space\">\u00a0 <\/span>Die Cut Stickers, Business cards, and Invites, are usually 2 to 3weeks If you need a rush job we can make that happen for a rush fee.<\/p>\n<hr \/>\n<p><span style=\"text-decoration: underline;\"><strong>What is the biggest you can print?<\/strong><\/span><\/p>\n<p>We currently can print 44\u2033 wide by what ever length you need.<\/p>\n<hr \/>\n<p><span style=\"text-decoration: underline;\"><strong>What if I have an odd size piece of artwork?<\/strong><\/span><\/p>\n<p>We can print, cut &amp; trim any odd size you would like with in a 44\u2033 width.<\/p>\n<hr \/>\n<p><span style=\"text-decoration: underline;\"><strong>What size can you scan?<\/strong><\/span><br \/>Scanning size up to 30 x 40&#8243; at 300dpi. If you would like a higher dpi this is something we can do as well<\/p>\n<hr \/>\n<p><span style=\"text-decoration: underline;\"><strong>Can I send you a digital file that is ready for print?<\/strong><\/span><\/p>\n<p>YES! twocrowsprinting@gmail.com or if your file is bigger then 25mb, You can upload it right here.\u00a0 We will be notified with said upload, but please follow up with an e mail of the name of your piece and the details.<\/p>\n<hr \/>\n<p><span style=\"text-decoration: underline;\"><strong>What type of file do you accept?<\/strong><\/span><br \/>.PSD .TIFF .AI .PDF .RAW, these files should be no less then 240dpi to 300dpi for best results when printing.<\/p>\n<hr \/>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_image=&#8221;https:\/\/www.twocrowsprinting.com\/twocrowsprinting\/wp-content\/uploads\/2017\/11\/watercolor-paperbg-dark.jpg&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row module_id=&#8221;stickerq&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span style=\"text-decoration: underline;\"><strong>Die Cut Sticker Printing<\/strong><\/span><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;2_3,1_3&#8243; module_id=&#8221;stickerq&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<strong>What type of material are your stickers printed on?<\/strong><br \/>\nIt&#8217;s a 6mil vinyl with a 5mil backer making the finished die, circle, or square cut sticker 11mil.<\/p>\n<hr \/>\n<p><strong>Are your stickers water and weather proof?<\/strong><br \/>\nYes.\u00a0 We laminate the vinyl stickers with a 3 mil lamination.\u00a0 This makes the stickers we offer able to stand up to to all the elements, along with being water proof.\u00a0 With the pigment inks and the lamination, these are fade resistant and can last 4-5 years outdoors.<\/p>\n<hr \/>\n<p><strong>Can you print on the back of the stickers?<\/strong><br \/>\nNo.<\/p>\n<hr \/>\n<p><strong>Do you offer internal cuts on stickers?<\/strong><br \/>\nYes.<\/p>\n<hr \/>\n<p><strong>What is the turnaround time for die cut stickers?<\/strong><br \/>\n5 \/ 7 business days.\u00a0 If you have a order larger than 500 it can take up to 7 \/ 14 business days.<\/p>\n<hr \/>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_image=&#8221;https:\/\/www.twocrowsprinting.com\/twocrowsprinting\/wp-content\/uploads\/2017\/11\/watercolor-paperbg-dark.jpg&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span style=\"text-decoration: underline;\"><strong>Business Card Printing<\/strong><\/span><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;2_3,1_3&#8243; module_id=&#8221;bannerq&#8221; _builder_version=&#8221;4.22.1&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<span style=\"text-decoration: underline;\"><strong>What is a standard size for a Business Card?<\/strong><\/span><br \/>\nInches 2&#8243; x 3.5&#8243; \/ 3.5&#8243; x 2&#8243; | Centimeters\u00a05.08cm x\u00a08.89cm \/\u00a08.89cm x 5.08cm<\/p>\n<hr \/>\n<p><span style=\"text-decoration: underline;\"><strong>What if I want the card in a square shape or rectangle?<\/strong><\/span><br \/>\nWe can do that!\u00a0 You can have a card printed and cut at 2&#8243; x 2&#8243; (square) or a 1.5&#8243; x 3.5&#8243; (rectangle).<\/p>\n<hr \/>\n<p><span style=\"text-decoration: underline;\"><strong>What thickness are your Business Cards?<\/strong><\/span><br \/>\nWe start off at 18pt \/ 140lb card stock.\u00a0 We also offer digitally printed cards of thickness at 12pt 14pt 16pt 20pt and 24pt.\u00a0 Letterpress business cards start at 32pt and go up to 45pt.<\/p>\n<hr \/>\n<p>&nbsp;<br \/>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_image=&#8221;https:\/\/www.twocrowsprinting.com\/twocrowsprinting\/wp-content\/uploads\/2017\/11\/watercolor-paperbg-dark.jpg&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h3><span style=\"text-decoration: underline;\"><strong>Banner Printing<\/strong><\/span><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;2_3,1_3&#8243; module_id=&#8221;issuesq&#8221; _builder_version=&#8221;4.22.1&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>What size can you print?<\/strong><\/span><\/p>\n<ul>\n<li><span>Sizes: 20\u201d x 20\u201d , 20\u201d x 30\u201d , 24\u201d x 36\u201d , 27\u201d x 40\u201d , 30\u201d x 40\u201d , 36\u201d x 48\u201d , 40\u201d x 60\u201d , 42\u201d x 64\u201d , 44\u201d x 68\u201d<\/span><\/li>\n<\/ul>\n<hr \/>\n<p><span style=\"text-decoration: underline;\"><strong>What material can you print on<\/strong><\/span><br \/>100% Cotton Canvas, 8oz Poly Fabric, and Vinyl<\/p>\n<hr \/>\n<p><span style=\"text-decoration: underline;\"><strong>Are your banners for indoor or outdoor use?<\/strong><\/span><br \/>Indoor. \u00a0They can be hung out doors for short use but not long term.<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_image=&#8221;https:\/\/www.twocrowsprinting.com\/twocrowsprinting\/wp-content\/uploads\/2017\/11\/watercolor-paperbg-dark.jpg&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span style=\"text-decoration: underline;\"><strong>Printing Problems<\/strong><\/span><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;2_3,1_3&#8243; module_id=&#8221;bcardq&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>I have a problem with my finished print job, what do I do?<\/strong><\/span><\/p>\n<p>Please contact us at info@twocrowsprinting.com<span style=\"text-decoration: underline;\"><strong><\/strong><\/span><\/p>\n<hr \/>\n<p><span style=\"text-decoration: underline;\"><strong>What do I do if I&#8217;m not happy with the custom printed job?<\/strong><\/span><br \/>We make our best effort to make sure every one we work with is happy with the finished custom print job. \u00a0If there is a issue please e mail us at info@twocrowsprinting.com<\/p>\n<hr \/>\n<p><span style=\"text-decoration: underline;\"><strong>I would like a refund for my custom printed job?<\/strong><\/span><br \/>Unfortunately we can&#8217;t refund custom printed work. \u00a0There are other options, just contact us about your issue at info@twocrowsprinting.com<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Fine Art Gicl\u00e9e Printing | Die Cut Stickers | Letterpress Printing | Business Card Printing | Banner Printing |Printing Problems |Fine Art Gicl\u00e9e Printing What is Gicl\u00e9e \/ Fine Art Printing? Short, it has to do with the small to large format inkjet printers and the media \/ paper (cotton \/ rag [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-381","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/www.twocrowsprinting.com\/twocrowsprinting\/wp-json\/wp\/v2\/pages\/381","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.twocrowsprinting.com\/twocrowsprinting\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.twocrowsprinting.com\/twocrowsprinting\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.twocrowsprinting.com\/twocrowsprinting\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.twocrowsprinting.com\/twocrowsprinting\/wp-json\/wp\/v2\/comments?post=381"}],"version-history":[{"count":4,"href":"https:\/\/www.twocrowsprinting.com\/twocrowsprinting\/wp-json\/wp\/v2\/pages\/381\/revisions"}],"predecessor-version":[{"id":6247,"href":"https:\/\/www.twocrowsprinting.com\/twocrowsprinting\/wp-json\/wp\/v2\/pages\/381\/revisions\/6247"}],"wp:attachment":[{"href":"https:\/\/www.twocrowsprinting.com\/twocrowsprinting\/wp-json\/wp\/v2\/media?parent=381"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}